Refund Policy
We offer returns on eligible items within 14 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, unwashed
- Must be in original condition with tags attached
- Proof of purchase is required
Non-returnable items:
- Sale items
- Gift cards
- Items marked as final sale
Hygiene Notice
For hygiene reasons, we do not accept returns on items that show signs of wear, sweat, deodorant marks, or washing.
Faulty or Incorrect Items
If your item is faulty or incorrect, please contact us at [your email] within 7 days of receiving your order. Under Australian Consumer Law, you are entitled to a repair, replacement or refund for major faults.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refund Processing
Approved refunds will be processed to your original payment method within 5–10 business days.
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